Shipping

At BELLEMATE our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Please allow between 15-45 days for your order to arrive. If more than 45 days have passed please email us at info@bellemate.us to review the status of your order. Refunds will be handled through email if necessary.

 

Free Shipping

FREE SHIPPING within the intercontinental USA unless otherwise noted! FL sales tax is applied when shipping within Florida.

International orders accepted! Please understand that once a package has left the United States, it is no longer our responsibility. If you should require an invoice or special instructions on your customs form, you must request this prior to submitting payment. All country regulations, guidelines, customs fees/duties and miscellaneous charges, etc. are the sole responsibility of the recipient/buyer.